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sw3311647860
Inspiring
June 25, 2020
Answered

DW 2020 continuous menus.xml error - no fix with renaming from menus.bak

  • June 25, 2020
  • 4 replies
  • 776 views

OK I'm stumped. After updating DW on my PC earlier this month I was getting the menus.xml error on startup.  Deleting menus.xml and renaming menus.bak to menus.xml didnt fix the issue. Uninstalling DW and reinstalling after using Adobe CC Cleaner tool is also not fixing the problem.  Im losing a lot of production time from this and dont really know where to go now.  Can anyone shed any light on this please?

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    4 replies

    S
    sw3311647860Author
    Inspiring
    July 1, 2020

    It appears this fix was temporary for me as today the menus.xml issue has returned.

    K
    Community Manager
    Kratika AgarwalCommunity Manager
    Community Manager
    June 25, 2020

    Hi,

     

    Thanks for reporting the issue. 

    Could you please try below steps and see if it works.

     

    1) Try clearing DW Preferences- Unusual behavior in Dreamweaver? Try restoring preferences.

    2) Check for Permissions.Please follow the steps below-

    1. Goto ~/library/Application Support/Adobe
    2. Right click on Dreamweaver CC 2019 folder and select Get Info
    3. unlock the window
    4. In Sharing & Permissions section, change the permission of staff from "Read only" to "Read & Write"
    5. Close the window and launch DW now

     

    Please let us know if you still face the issue.

     

    Thanks

    S
    sw3311647860Author
    Inspiring
    July 1, 2020

    I think your advice applies to MacOS not Windows, can you please supply Windows 10 specific advice? 

    Thanks

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    June 25, 2020

    Thanks for the update.  Corrupted workspaces are nothing new.  Usually, a clean reinstall takes care of it.  But I never, ever had to edit the xml file itself.  I guess there's a first-time for everything.  Anyway, I'm glad you got it sorted.

     

     

     

    Nancy O'Shea— Product User & Community Expert
    S
    sw3311647860AuthorCorrect answer
    Inspiring
    June 25, 2020

    Beautiful fix https://community.adobe.com/t5/dreamweaver/menus-xml-bug/td-p/9623817?page=1

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