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Dave9
Dave9
Participant
April 11, 2020
Question

DW 2020 Crashes all the time

  • April 11, 2020
  • 3 replies
  • 828 views

Hello, 

 

I do have some problems with DW 2020, I'm running on macbook pro late 2017 with the latest updates. I only open the files, edit them, simply copy paste and exit. And it crashes, for example today in 2 hours, for more than 10 times. Could someone help me with a solution ? 

This topic has been closed for replies.

3 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
April 12, 2020

Some things to try:

 

1. Validate HTML & CSS code and fix reported errors.

https://validator.w3.org/

https://jigsaw.w3.org/css-validator/

 

2. Restore Preferences.

https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver.html

 

3.  Do a fresh re-install after removing DW, running the Adobe CC Cleaner Tool and restarting your computer.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

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Nancy O'Shea— Product User & Community Expert
Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
April 11, 2020

Open your crash logs to determine what is causing DW to crash.

Try booting up in Safe Mode.

 

 

Nancy O'Shea— Product User & Community Expert
Dave9
Dave9Author
Participant
April 12, 2020

Nothing. 

C
carter7837
Participant
April 11, 2020

I have the same problem on a mac mini running catalina.  It works for a while and then randomly crashes and loses all the information.  What's the fix here?

Thanks

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