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typO9691
Participant
January 17, 2017
Answered

dw cc crashes after update

  • January 17, 2017
  • 1 reply
  • 406 views

I was editing html with DW just yesterday. today i noticed the update. updated.

now the same files i was just working on crash dw.

i even tried opening a new file--which worked--and pasting the html into the new file, cause multiple crashes.

thoughts?

event viewer gave this:

Error:

Faulting application name: Dreamweaver.exe, version: 17.0.1.9346, time stamp: 0x585230b7

Faulting module name: Dreamweaver.exe, version: 17.0.1.9346, time stamp: 0x585230b7

Exception code: 0xc000041d

Fault offset: 0x0000000000ae9ce6

Faulting process id: 0x3240

Faulting application start time: 0x01d2705330bad330

Faulting application path: C:\Program Files\Adobe\Adobe Dreamweaver CC 2017\Dreamweaver.exe

Faulting module path: C:\Program Files\Adobe\Adobe Dreamweaver CC 2017\Dreamweaver.exe

Report Id: de3386a5-c0c0-4655-9040-a9b58c52ceae

Faulting package full name:

Faulting package-relative application ID:

Information:

Fault bucket 120666989344, type 4

Event Name: APPCRASH

Response: Not available

Cab Id: 0

Problem signature:

P1: Dreamweaver.exe

P2: 17.0.1.9346

P3: 585230b7

P4: Dreamweaver.exe

P5: 17.0.1.9346

P6: 585230b7

P7: c000041d

P8: 0000000000ae9ce6

P9:

P10:

    This topic has been closed for replies.
    Correct answer Nancy OShea

    Try Restore Preferences.

    Unusual behavior in Dreamweaver? Try restoring preferences.

    Also ensure your code is valid.  Code errors often cause DW to choke when it can't reconcile them.

    Nancy

    1 reply

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity ExpertCorrect answer
    Community Expert
    January 17, 2017

    Try Restore Preferences.

    Unusual behavior in Dreamweaver? Try restoring preferences.

    Also ensure your code is valid.  Code errors often cause DW to choke when it can't reconcile them.

    Nancy

    Nancy O'Shea— Product User & Community Expert
    typO9691
    typO9691Author
    Participant
    January 17, 2017

    thank you, that did it! was overthinking it.