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Gail Bergan
Inspiring
October 2, 2017
Answered

DW CC v. 2017.5 has disabled my WebAssist extensions!!

  • October 2, 2017
  • 2 replies
  • 276 views

What's the magic "open sesame" button I have to push on this web site to get an actual phone number to call Adobe?? I keep getting re-routed to community forums, but the community can't give me a link to revert to DW v. 6. This new version has killed my 3rd party extensions and hence my productivity on an entire web site. HOW DO I GET A HOLD OF ADOBE??

    This topic has been closed for replies.
    Correct answer Nancy OShea

    This is a WEB ASSIST problem.   If you want to use WEB ASSIST's extensions in DW, you will need to drop back to 2015 or earlier.  Sorry.  But that's the reality of the situation.

    I did not upgrade CC 2017 for this very reason.

    Runs on: Dreamweaver CS4, CS5, CS5.5, CS6, CC, CC 2014, CC 2015

    2 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    October 2, 2017

    Open the new CC Desktop App.  See screenshots.

    Nancy O'Shea— Product User & Community Expert
    Nancy OShea
    Community Expert
    Nancy OSheaCommunity ExpertCorrect answer
    Community Expert
    October 2, 2017

    This is a WEB ASSIST problem.   If you want to use WEB ASSIST's extensions in DW, you will need to drop back to 2015 or earlier.  Sorry.  But that's the reality of the situation.

    I did not upgrade CC 2017 for this very reason.

    Runs on: Dreamweaver CS4, CS5, CS5.5, CS6, CC, CC 2014, CC 2015

    Nancy O'Shea— Product User & Community Expert
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