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Participant
July 7, 2017
Answered

DW CC2017 won't start up

  • July 7, 2017
  • 1 reply
  • 203 views

Dreamweaver CC 2017 won't start up the first several attempts on my MacBook Pro OS 10.11.6. Very frustrating. Click on the icon in the dock; the icon jumps up and down several times then nothing happens. Finally, after 5–10 minutes of this, it finally loads. Any ideas out there?

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    Correct answer Ben M

    Check out this KB article and let us know if deleting the filecache and re-creating the user configuration folder helps.  Usually those steps solve most issues.

    JavaScript errors in Dreamweaver

    If those don't work, try logging in as a different user and see if the DW startup experience is the same.

    1 reply

    Ben MCommunity ExpertCorrect answer
    Community Expert
    July 7, 2017

    Check out this KB article and let us know if deleting the filecache and re-creating the user configuration folder helps.  Usually those steps solve most issues.

    JavaScript errors in Dreamweaver

    If those don't work, try logging in as a different user and see if the DW startup experience is the same.