DW doesn't load after updating other suite app

Forum|Forum|3 years ago
December 5, 2022
2 replies
314 views

Hello,

after updating other Adobe app to the 2023 version, DW doesn't load anymore. It stops the booting during the phase "Inizializzazione di File in corso..."

I've alredy tried to uninstall (deleting the preferences) and reinstalling the software but it doesn't work.

I'm using a MacBook Pro with MacOs 12.2.1

Thanks!

D

This topic has been closed for replies.

Nancy OShea

Community Expert

Restart your computer in SAFE MODE.

Nancy O'Shea— Product User & Community Expert

L

L e n a

Community Expert

Have you tried using the Creative Cloud cleanup tool?

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Just in case :

Restoring Preférences
https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver.html
Clearing preferences
manually or by holding Win+Ctrl+Shift or Cmd+Opt+Shift while launching DW

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