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Inspiring
April 30, 2018
Answered

DW error message: Before using this feature you must define a testing server....

  • April 30, 2018
  • 6 replies
  • 6405 views

Been uploading files to my server with no problems for 5 years when suddenly I get this message which blocks all uploads. As far as I know I have never had or used a 'testing server'? Your help is solving this would be most appreciated.

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Correct answer BIRON Photos

To everyone who has toiled diligently to solve my DW problem these many days, I want to express my sincere and heartfelt gratitude. That you do this for the few bones Adobe sees fit to throw your way, demonstrates just how dedicated you really are to your profession and helping people like me manage, for over 20 years, with a technology it hardy understands.

Having said that, I regret to add you all wasted your time with me for the problem was not with DW at all, but with my ISP the past 12 years (who will remain nameless to void any possible lynchings on your part) for  failing to inform me last week that he had moved my two websites to a new server with a new IP address. All I had to do was input the new IP address in DW and it now works fine.

Best regards,

Lionel Biron

Photos by BIRON

6 replies

BIRON PhotosAuthorCorrect answer
Inspiring
May 8, 2018

To everyone who has toiled diligently to solve my DW problem these many days, I want to express my sincere and heartfelt gratitude. That you do this for the few bones Adobe sees fit to throw your way, demonstrates just how dedicated you really are to your profession and helping people like me manage, for over 20 years, with a technology it hardy understands.

Having said that, I regret to add you all wasted your time with me for the problem was not with DW at all, but with my ISP the past 12 years (who will remain nameless to void any possible lynchings on your part) for  failing to inform me last week that he had moved my two websites to a new server with a new IP address. All I had to do was input the new IP address in DW and it now works fine.

Best regards,

Lionel Biron

Photos by BIRON

B i r n o u
Legend
May 9, 2018

that is why sometimes humor is helpfull ... ... buy hey... Frank Zappa - Does humor belongs in Music? (1984) - YouTube

Inspiring
May 2, 2018

I'm obviously not very technical so I really find some of the comments more confusing than helpful. For example, where am I supposed to check for the Doc types listed in #32.?  I need step-by-step instructions on how to unblock my inability to upload changes to my sites.  Nancy & B i r n o u seems to have been offering the best comments so far that I can follow.  Could you two work this out and offer a solution. If you need more specific information from me, a step by step explanation with no technical jargon would work best with me. 

There are also conversations going on here that do not address my issue.  I've never used an Adobe forum before, but I'm shocked at the way it works or doesn't work. I do appreciate your help and realize that although I've been doing successful html based sites for over 20 years, I've always depended on website generators like DW to get it done. I have no coding experience and have never moved beyond simple html since 1997.

Nancy OShea
Community Expert
Community Expert
May 2, 2018

https://forums.adobe.com/people/Photos+by+BIRON  wrote

I have no coding experience and have never moved beyond simple html since 1997.

Therein lies the problem.   DW assumes you have coding skills and a good understanding of native web technologies -- HTML, CSS, JavaScript, FTP, etc...

Nancy O'Shea— Product User & Community Expert
Inspiring
May 1, 2018

Can get to second screen shot, but see no 'Remote server' to click.

Inspiring
May 1, 2018

How do I 'expand Files Panel'?

B i r n o u
Legend
April 30, 2018

are you sur that by inadvertance you have swapped to testing file from the ftp client ?

Inspiring
April 30, 2018

Good chance that's what it is, but how do I reconnect to ftp client?  I have DW CS6 and can't find the image file controls in screen shot you sent me.

Nancy OShea
Community Expert
Community Expert
May 1, 2018

Expand your Files Panel and ensure you're connecting to Remote server and not the Testing server.

Screenshot below from DW CC.  I don't have CS6 anymore.

Nancy O'Shea— Product User & Community Expert
Nancy OShea
Community Expert
Community Expert
April 30, 2018

Another question.  Are you using Adobe Typekit fonts?

Nancy O'Shea— Product User & Community Expert
Nancy OShea
Community Expert
Community Expert
April 30, 2018

Using what feature??

PHP files need a local testing server.  Are you working with server-side scripts or databases?

Nancy O'Shea— Product User & Community Expert
Inspiring
May 1, 2018

Not using PHP files or TypeKit.

Inspiring
May 1, 2018

I am connected (by mistake) to Testing Server rather than Remote Server, but can't make the switch on DW CS 6.