Email templates not showing up in Starter templates folder

Email templates not showing up in Starter templates folder. Is there an easy fix or do I have to download and install?

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Jon FritzCorrect answer

Community Expert

What version of the software are you running?

In CC2017, it's the 4th option:

If you're not seeing it, I would recommend uninstalling and reinstalling.

Correct answer

Community Expert

What version of the software are you running?

In CC2017, it's the 4th option:

If you're not seeing it, I would recommend uninstalling and reinstalling.

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Participant

I was running an older version. I downloaded the latest version of DW CC2017 and walla, they magically appeared! It's working now. Thanks!

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