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Robert5FC1
Participant
Oct 26, 2020 5:22 PM UTC
Question

Error when launching DW 2020: Offline licensing resources path does not exist. Shutting down

Fresh install of DW 2020 v 21.0. 

When attempting to launch, I get this error:

I have uninstalled/reinstalled to no affect.

Every other CS application is working fine - the error is limited to Dreamweaver.

Please assist.

 

Running on Windows 10

 

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    1 reply

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    Oct 26, 2020 6:35 PM UTC

    Assuming you have the latest Windows 10 updates and your system meets min requirements to run latest DW 21.0, please contact technical support via online chat.

     

    1. With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below.
    https://account.adobe.com/plans
    2. Scroll down to Contact Adobe on the same page.
    3. Click the chat icon. Online chat is available in English 24/7.
    4. In the chat box, type AGENT followed by enter key and wait for a human.
    5. Alternately, phone customer service M-F during normal business hours.
    https://www.adobe.com/about-adobe/contact.html

     

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