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Extend Studio [3rd party extension maker]

Forum|Forum|6 years ago
March 28, 2019
6 replies
3348 views

I have been using ExtendStudio extensions for quite a number of years. I had a problem with one of the extensions in January and up to the time of writing this (end of March) I have not had anyone from their support team get back to me. I have tried through different email addresses but nothing. Now when I opened my Dreamweaver cc 2019 this morning, all the extensions have vanished! I downloaded their Extension manager but it doesn't support cc 2019. So basically I am now left with websites made using these extensions that can't be altered or updated. I have just tried to reinstall the extensions using the DMXzone extension manager but I get error messages when I try and open Dreamweaver. Has anyone got any suggestions as to how I can get these extensions back on cc 2019 and I'd be interested to know if anyone else has problems with Extend Studio - as I find their support system the worst I have ever come across.

This topic has been closed for replies.

Correct answer Jon Fritz

CC2019 failed to bring across the extension I had installed in DW.

It's happened to a few other posters I've seen.

We probably don't see many of the people it happens to coming to this forum. They likely go to the extension developer's sites to see how to get them re-added (I know I would) ever since Adobe stopped offering an Extension Manager. The command line installation instructions are out of most people's comfort zone.

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Paul-M

Legend

Extend Studio are no longer developing their extensions, I think you can downoad the extensions from their website but they won't be providing any more support, I'm assuming that will go for their extenion installer too. The Dreamweaver Devs have been tinkering withthe menus.xml file which is probably why a lot of people have been having problems installing extensions. The DMXZone extension installer might the best option to try if you are not comfortable with the Adobe Comand Line tool.

There's a complete disconnect between Adobe and Dreamweaver Extension developers which is why they are dieing out. A shame as the good extension developers add value to Dreamweaver.

Paul-M - Community Expert

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nikwak69Author

Participant

The way Extend Studio have dealt with this is actually quite appalling. I had been having problems with one of the extensions for over 6 months and after 1 contact with their 'support' team I was left floundering. No contact. No replies to emails. Nothing. Then suddenly I get an email from them saying they are no longer supporting the extensions but they can all be downloaded free now from their site. Unfortunately, they have closed down the part of the site where I had all my registration details and numbers but have given a free registration number for all the extensions which, i found, has to be inputted every single time you open the extension up. Also, the forum page has disappeared so, if you do have a problem you can't even check back and see if anyone else had that problem and how they resolved it. It's a shame because, when the extensions worked they were quite wonderful. Now I can't even get them to install properly on CC2020. Going to have to go back to CC2018 which was the last version that didn't seem to have many problems with the extension - not really a solution, especially if Adobe want people to keep upgrading they should at least think about those who have bought the extensions from Extend Studio from the Adobe extensions web page!!!

BenPleysier

Community Expert

The way Extend Studio have dealt with this is actually quite appalling.

Not that I have ever used the said extensions, but I think that the above statement misrepresents the satus quo.

Another extension developer was so fed up with the lack of communication coming from Adobe, that they decided to produce a Dreamweaver of their own, called Wappler, where the extensions are an integral part of the program.

Shame on Adobe.

Wappler is the DMXzone-made Dreamweaver replacement and includes the best of their powerful extensions, as well as much more!

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AndyQ

Known Participant

Try using "Anastasiy’s Extension Manager", download from http://install.anastasiy.com/# - I've just used it today to remove my old Extend Studio extensions (although there was one it couldn't handle). It's a free app and works with CC 2019/2020 and the peeps who write it look pretty legit, they sell extensions for Adobe products. Good luck with it - I think Extend Studios have fizzled out; I bought a lot of their stuff but in the end never used any of it except for some experiments/testing.

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Dirk_Levy

Participant

I got the same problem with extend studio plugins. For me they're not working in DW2019 and DW2020. And since I use Catalina, I can't run older versions on my system to reactivate the plugins..... 😞

Nancy OShea

Community Expert

cuillinfm wrote
Now when I opened my Dreamweaver cc 2019 this morning, all the extensions have vanished!

Installed extensions don't normally vanish except when Preferences are restored.

Nancy O'Shea— Product User & Community Expert

ALsp

Legend

Installed extensions don't normally vanish except when Preferences are restored.

That's not so. Not with the CC series.

Nancy OShea

Community Expert

I can't reproduce it with any of my DW extensions.

If you can, you should file a bug report.

Nancy O'Shea— Product User & Community Expert

ALsp

Legend

This might be helpful:

Upgrading Dreamweaver

Just for clarification purposes, I believe Extend might have closed shop (at least for Dreamweaver extensions). We've been making extensions for quite a bit longer and still support our products, so it's not an issue of extensions in general not working.

We've still got a large and vibrant community of users :-)

Jon Fritz

Community Expert

I agree with cdeatherage, install an older version and work from there if the incompatible extensions are necessary to your workflow.

As a CC Subscriber, you have access to all versions of DW since the Creative Cloud came out and you can have all full versions installed on the same machines under your subscription license. They won't run concurrently, but that's usually not an issue.

To install older versions...

1. Open the CC Desktop App
2. Click the Apps tab
3. Click the small arrow next to DW's Install/Update/Open button
4. Choose "Manage"
5. Choose "Other Versions"
6. Click a version you know worked with your old extension and install

In the future, when updating DW, or any Adobe application, make sure to click the Advanced Options link in the installation dialogue window. That will allow you to un-check the "Remove Older Versions" option so you can keep your old program until you're sure the new one will fit your workflow. Keep in mind that dot releases will overwrite the older version, for example you can't have CC 2019.0 and 2019.1 installed at the same time, but something like 2017.2, 2018.0 and 2019.3 would all be fine.

Unfortunately, updating as soon as a new version is released is no longer a safe thing to do with Adobe software, given the very fast pace things are changing. Personally, I still use DW CC2015 for development while installing the latest versions along side it for evaluation. I couldn't use CC2018 at all, there were just too many bugs, but CC2019 has been much better (I don't use extensions though).

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pylon design

Participant

same thing happening to me, it seems you can only go back to Dreamweaver 2019 now

C

cdeatherage

Inspiring

If you haven't already, you might want to try using an earlier installed version of DW CC which allowed you to use the Extend extensions without difficulty.

Chris

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