Skip to main content
W
WTF123987
Inspiring
July 22, 2019
Answered

Extract panel is crashing (Tried all the things in the forum)

  • July 22, 2019
  • 2 replies
  • 382 views

I am running the latest version of Dreamweaver on a Mac that is running 10.14.5

The extract panel does appear when I go to Window > Extract. However, the welcome screen appears briefly and then... nothing. Nada.

I have tried re-starting Dreamweaver.

I have tried signing out, shutting down Dreamweaver, restarting and logging in. No dice.

I have tried restarting the entire system, restarting Dreamweaver.

What is going on? How can I fix this? I don't want all the good work I put into the prototype in Photoshop to go to waste.

Michael

This topic has been closed for replies.
Correct answer Jon Fritz

It might be worth trying these options, in order, and checking after each step...

Clear the Cache File

Restore Preferences

Cleaner Tool Reinstall

If none of the above works for you, you'll likely need to contact Adobe Customer Care directly to have them investigate what on your system is conflicting with DW.

2 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
July 22, 2019

Did you define a local site folder in DW?   Site > New site....

Did you upload the PSD to your Creative Cloud space?

Is an HTML document open?

How to extract assets from PSD files into Dreamweaver web pages

Nancy O'Shea— Product User & Community Expert
W
WTF123987Author
Inspiring
July 22, 2019

Yes, I defined a site and had a document open. I had uploaded the file to Creative Cloud as a library file.

Sent from my iPhone

Jon Fritz
Community Expert
Jon FritzCommunity Expert
Community Expert
July 22, 2019

Do you have an open .html file in DW when this happens?

(The Extract panel won't do anything without a file being opened)

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices