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fridayschild32892776
Participating Frequently
May 8, 2022
Question

"File Not Accessible" Bug When Using and Saving To External Drive with DW 21.2 and Windows 11

  • May 8, 2022
  • 3 replies
  • 594 views

Hello,

 

"File not accessible" error suddenly appeared with DW 21.2 and Windows 11.

 

I like to use an external drive. (Sorry, but I antiquated. I find this easier to switch between laptops, desktops, and when I am working say on a flight and have no access to remote files on Internet).

 

Suddenly started getting messages that various dwsybc.xml files were "file not accessible", so deleted them all; uninstalled DW; and reinstalled.

 

Then kept getting message that whatever file was open was also "file not accessible".

 

Checked all permissions numerous times, but no joy.

 

Eventually copied entire site folder from external drive onto root drive. Did this on two different laptops, one under Windows 10, other under Windows 11.

 

Root folder sites now working all hunky dory on both.

 

But when try to work on external drive, then Windows 10 laptop seems to continue working OK, but Windows 11 one does not. 

 

There are no issues on Windows 11 plus external drive with any of Illustrator, Photoshop, InDesign, Bridge in Creative Suite.

 

Am only getting this error with Dreamweaver 21.2, Windows 11, and an external drive.

 

Believe this to be a bug that needs fixing.

 

Thank you.

    This topic has been closed for replies.

    3 replies

    Jon Fritz
    Community Expert
    Jon FritzCommunity Expert
    Community Expert
    May 9, 2022

    Hopefully, if it is a Windows 11 bug, Adobe will view it as an OS compatibility and/or security fix. As of now, those types of issues are the only ones they are working on, having put DW into a "minimally maintained" limbo state. There are no other bug fixes or new features planned for the program any longer.

    F
    fridayschild32892776Author
    Participating Frequently
    May 9, 2022

    Hi

     

    Do you have a link to Press Release or similar about this Adobe decision?

     

    I am sure I am not the only one who used to use PageMill to which that happened; and then GoLive, to which that happened; and now it looks as if it's happening again with DreamWeaver?

     

    Makes you think a bit.

     

    Thanks if you have some further info

    Jon Fritz
    Community Expert
    Jon FritzCommunity Expert
    Community Expert
    May 9, 2022

    I haven't seen any announcements in print, but there was a Community Roundtable live event with Adobe staffers where they announced that the program would receive "minimal engineering investment" focusing on OS compatibility and security related issues only. Bug fixes outside of those, and feature requests, would not be part of the "investment".



    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    May 8, 2022

    Windows 11 probably can't access your external.  Suggest you move external files to your primary hard drive to work with them.  Afterwards, use Windows File Explorer to copy local site folder to the external drive.

     

     

    Nancy O'Shea— Product User & Community Expert
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    fridayschild32892776Author
    Participating Frequently
    May 9, 2022

    Hi,

     

    Thank you. That seems to have worked. Still think it's a bug in DW because it happens with nothing else in Creative Suite. But for anyone else then: 

    1. Copy your complete site folder FROM external drive TO folder on mahine's primary drive.
    2. Use "Manage Sites" to change site folder FROM external drive TO above prinary drive folder.
    3. Open and close few pages (just to be certain all working OK).
    3. Use "Manage Sites" to create duplicate of site (to avoid reinputting servers, passwords etc).
    4. Use Windows 11 File Explorer to copy entire site folder FROM primary TO external drive, in new folder.
    5. Use "Manage Sites" to select new folder on external drive as the site folder.
    6. Open up page from above NEW recreated site.
    All should now be well.

     

    Sincere thanks to Nancy O'Shea  

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    May 9, 2022

    Based on your latest information, this was probably a permissions problem. Read only files cannot be re-saved.  To save files, they must have full read/write access.

     

    Nancy O'Shea— Product User & Community Expert
    F
    fridayschild32892776Author
    Participating Frequently
    May 8, 2022

    I of course meant "dwsync.xml".

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