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paulk7737514
paulk7737514
Inspiring
June 20, 2021
Question

FTP access to site with SSL

  • June 20, 2021
  • 2 replies
  • 407 views

I have a client who purchased an SSL and now no longer have FTP access to the site. I tried changing the site settings from FTP to connect using FTP over SSL but nether worked. I think I need to change the port setting but am not sure.

    This topic has been closed for replies.

    2 replies

    B i r n o u
    B i r n o u
    Legend
    June 21, 2021

    generally the hand shaking for the connextion over SSL use the port 990

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    June 20, 2021

    You should contact the web host. 

    Try using FileZilla S/FTP client.

     

     

     

    Nancy O'Shea— Product User & Community Expert
    Liam Dilley
    Liam Dilley
    Inspiring
    June 24, 2021

    SSL access is not the same as FTP or SFTP. While you can use filezilla SSL method...

    Getting a certificate, private and public key

    https://www.digicert.com/kb/ssl-certificate-installation-filezilla.htm#:~:text=How%20To%20Install%20an%20SSL,check%20Enable%20SSL%2FTLS%20support.

     

    In some sollutions an SSL setup may not even support FTP at all and all through command interface - Depends on the service and their documentation so the OP just needs to go through their process docs, not something anyone here can really guide them on without that info.

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