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Participant
April 7, 2017
Answered

FTP [File activity complete in DW. No change on server]

  • April 7, 2017
  • 2 replies
  • 589 views

After sending files to FTP is File activity complete, but on the remote server is not nothing. Can someone help me? Thanks.

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Correct answer Jon Fritz

Open aquastop.sk on the remote server.

I'm willing to bet you already have aaa.png in that folder and because of an error in your permissions, you no longer have the ability to overwrite files on the server.

To test if that's the issue...

Create a new page called TEST.html

Upload it to the server
Make a change to the page, save and attempt an upload again.

If your FTP overwrite permission is goofed up, you'll get the same "Skipped" message.

On a related note, are you trying to create a subdomain or something, or did you accidentally set your site up to be within the aquastop.sk folder locally so you would find it online at www.yourdomain.com/aquastop.sk ?

2 replies

Jon Fritz
Community Expert
Community Expert
April 7, 2017

Some things to check...

It may have uploaded, but your browser is still showing old info. Clearing your browser cache will fix it in that case.

Check the FTP Log for an error. It is found under Window > Results > FTP Log. Open it and re-upload to see if the upload throws any errors.

Has this worked in the past, or is this the first time you've uploaded? If it's the first time, make sure you didn't forget your server root folder under your FTP credentials in Site > Manage Sites

Nancy OShea
Community Expert
Community Expert
April 7, 2017

Expand your Files Panel and connect to Remote server.

With local site and remote site side-by-side, you can compare files on server with those on your local side.  Check the date and time stamps to ensure the newest files are getting to your server.

If the date & time stamp is updated & and you still don't see new results in browser, refresh your browser or clear the memory cache.

Nancy

Nancy O'Shea— Product User & Community Expert
Participant
April 7, 2017

Jon Fritz
Community Expert
Jon FritzCommunity ExpertCorrect answer
Community Expert
April 7, 2017

Open aquastop.sk on the remote server.

I'm willing to bet you already have aaa.png in that folder and because of an error in your permissions, you no longer have the ability to overwrite files on the server.

To test if that's the issue...

Create a new page called TEST.html

Upload it to the server
Make a change to the page, save and attempt an upload again.

If your FTP overwrite permission is goofed up, you'll get the same "Skipped" message.

On a related note, are you trying to create a subdomain or something, or did you accidentally set your site up to be within the aquastop.sk folder locally so you would find it online at www.yourdomain.com/aquastop.sk ?