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Brad Dye
Participant
March 30, 2023
Question

FTP issue

  • March 30, 2023
  • 2 replies
  • 301 views

I have been using Dreamweaver every day for many years – and Macromedia before that. My issue is with FTP uploading image files. Uploading text files works just fine. Uploading any image file takes several minutes.  Image file size or format doesn't make any difference. Granted, I have over 20 year’s worth of image files in the images folder. Too many to count. Using the FTP client Fetch works just fine for both images and text.

 

I have found a simple fix. I opened a new empty folder: images2, that I am using for all new images.

 

This problem has caused me incredible grief. My ISP said it was Dreamweaver's fault and Dreamweaver support said it was my ISPs fault. Apple was no help. The Apple OS supports billions of levels.

 

I finally figured out what was going on and now use a "work around." Is this a "bug" in Dreamweaver?  I think so.

This topic has been closed for replies.

2 replies

B
Community Expert
Ben MCommunity Expert
Community Expert
March 30, 2023

What does your ISP have to do with this? Your ISP lives between you and your web server, unless you are saying your ISP is also your host. With that said, I would first check your FTP logs (Site-->Advanced-->FTP Log) and try changing the FTP settings and confirm them with your host as they may have updated over time.

    BenPleysier
    Community Expert
    BenPleysierCommunity Expert
    Community Expert
    April 7, 2023

    The ISP connects Brad to the internet and that is most likely where the problem lies; a slow connection.

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      Nancy OShea
      Community Expert
      Nancy OSheaCommunity Expert
      Community Expert
      March 30, 2023

      I can't re-produce the problem.  Unless it's repeatable by other users, it's not technically a software bug. 

       

      What do your FTP Logs show after a failed transfer session?

      Are you using file sync or just selecting files/folder and hitting the UP arrow?

       

       

       

       

       

       

       

      Nancy O'Shea— Product User & Community Expert
      B
      Brad DyeAuthor
      Participant
      April 7, 2023

      In order to reproduce this problem it would be necessary to have thousands of image files in the Dreamweaver image folder. I doubt that this was done. A second, empty image folder solved the problem for me. As far as my ISP goes, I have a bonded pair, aDSL service and one of the pairs was open due to a lightning arrestor. After this was corrected I was able to move forward with the troubleshooting. I am 80 years old and was asking for help not some snarky replies.

      Nancy OShea
      Community Expert
      Nancy OSheaCommunity Expert
      Community Expert
      April 7, 2023
      quoteI... was asking for help not some snarky replies.

      By @Brad Dye

      ===========

      OMG!  Who's been snarky? 

       

      If asking minimal problem-solving questions like "what's in your FTP logs?" is snarky, I'm done here.  Goodbye.

       

      Nancy O'Shea— Product User & Community Expert
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