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W
wdgay
Participant
March 18, 2023
Question

FTP will not connect with T-Mobile home internet???

  • March 18, 2023
  • 2 replies
  • 326 views

FTP connects with DSL but will not connect with T-Mobile home.

    This topic has been closed for replies.

    2 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    March 18, 2023

    Evidently this is known problem for T-Mobile users. 

    1. Use SFTP instead of FTP connection. 
    2. Switch off Passive mode under more Options. See screenshot.

     

     

    Hope that helps.  If not, a Google search for T-Mobile can't connect to FTP will likely yield other things to try.

     

    Nancy O'Shea— Product User & Community Expert
    B
    Community Expert
    Ben MCommunity Expert
    Community Expert
    March 18, 2023

    Do you have a different firewall with that router that could be interfering?  That is where I would start. Also if you click on Site-->Advanced-->FTP Log next time you try to connect and report the error number that will tell us exactly what is happening.

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