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A
Anonymous
December 9, 2007
Question

HELP! DW CS3 starts briefly, then shuts down

  • December 9, 2007
  • 1 reply
  • 240 views
I recently installed Dreamweaver CS3, and attempted to run the program today (I am running Windows XP on an HP). When I select the program, it gives me the error, "You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT administrator or Adobe customer support for help."

I have uninstalled and reinstalled the program twice, but cannot figure out why I am still getting the error. Any ideas would be greatly appreciated!
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1 reply

N
Newsgroup_User
Inspiring
December 9, 2007
bigwaveseeker wrote:
> When I select the program, it gives me the
> error, "You cannot use this product at this time. You must repair the problem
> by uninstalling and then reinstalling this product or contacting your IT
> administrator or Adobe customer support for help."

This is usually a licensing problem, which can be caused by an
incompletely uninstalled trial version, using a creative suite with a
standalone licence or vice-versa, or some leftover from a beta product.

Running the CS3Clean script might help:

http://www.adobe.com/go/kb401574

Otherwise, your best bet is to contact Adobe support.

--
David Powers, Adobe Community Expert
Author, "The Essential Guide to Dreamweaver CS3" (friends of ED)
Author, "PHP Solutions" (friends of ED)
http://foundationphp.com/
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