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Participant
November 25, 2020
Question

Help!! DW keeps crashing

  • November 25, 2020
  • 2 replies
  • 223 views

Please help! Since end of September Dreamweaver has been constantly crashing. It doesn't seem to be caused by anything like saving or opening a file although it does happen occassionally when I do this, It's just happens randomly. The IT guy at work has tried everything suggested on the forum already and also reimaged the laptop and reinstalled everything, but it's still happening. I'm only creating HTML emails, so nothing too technical going on.

I've tried sending a crash report to Adobe using the pop up that comes up when it crashes, but never get anything back!

The IT has now got me to try alternative softwares, but none even come close to DW so really want to get it working without crashing. PLEASE HELP!!!

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2 replies

Jon Fritz
Community Expert
Community Expert
November 25, 2020

When I work on HTML emails, I create a Site Definition for each client. I then make sure all files necessary to create the email are stored in the Local Root Folder of that "site" so DW doesn't get confused. A lot of weird stuff will happen with the progrm if you use it without setting up Site Definitions...

https://helpx.adobe.com/dreamweaver/how-to/define-a-dreamweaver-site.html

Even if you never add server information, DW still wants all files being accessed by a given page to be within that page's "site". I link all images to local copies, then as a last step, before uploading to the mail service, I do a quick Find & Replace to add in the absolute paths to the images used.


Jon Fritz
Community Expert
Community Expert
November 25, 2020

"I'm only creating HTML emails, so nothing too technical going on."

 

Are you creating site definitions for each email and keeping all assets within the defined local root folder for each?


Participant
November 25, 2020

No. No idea what site definitions are if I'm honest.

All assets are hosted on our servers, as we load them into our email marketing software, I don't want to have to change the image url twice for every image.

Participant
November 25, 2020

Just want to add, I've been using DW in the same way for nearly 5 years now, and only just started crashing in September this year