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Participant
February 9, 2021
Question

Hotspot link to certain external page error message "Refuse to Connect"

  • February 9, 2021
  • 3 replies
  • 399 views

I'm working on an eFlyer JPEG inserted into table for multiple Hotspot links. All the links are working fine except for one, which when click to external sites, error message "Refuse to Connect" prompted. 

 

But if it's a texts hyperlink from email, it works fine. Anyone can solve ths problem for me?

 

Pat 

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    3 replies

    Nancy OShea
    Community Expert
    Community Expert
    February 9, 2021

    Your problem is unclear as stated.  When you click the link from where -- inside Dreamweaver, your browser, your email client?  Please be more specific and show us your code. 

     

    Nancy O'Shea— Product User & Community Expert
    Legend
    February 9, 2021

    Where is this error message appearing, in the browser? Is that all it says 'Refuse to Connect'.

     

    If it works when you use an anchor tag then it should work as an img hotspot, a link is a link.

     

    Presumably you have tried to connect a few times and its not just a case of the server being down at the particular time you tried to connect using the hotspot.

     

    If the problem persists then could you post the eflyer code in the forum and somebody will take a look.

    BenPleysier
    Community Expert
    Community Expert
    February 9, 2021

    Can we see the code for the non-working link?

     

    En passant, if this is a website that you are working on, how are you going to make the hotspots work for different sized screens?

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