How can I let customers log into my site, register their product, and track warranties?

learn how to build a sql database and a server language so you can write
scripts to access the database and display the results on a web page.


"KeyWestInc" <webforumsuser@macromedia.com> wrote in message
news:go4plf$fic$1@forums.macromedia.com...
> Something along the lines of what Apple does....
>
> I need to let customers
> Create an account.
> Register product.
> Order warranty service
> Have service approved in house & updated in their account.
> Let customers see the status of their warranty work ( in house, tested,
> returned to customer, etc ) with notes the tech may type in,
>
> Also give options for in house reps to reach out to specific customers
> based
> on product purchased for upsale emails... so the ability to download and
> sort
> the customer database. I am sure this is the easy part.
>
> Now for this type of operation, I have no idea where to begin or if an
> application already exists ( name? ). But is this major programming?
>

So this would also need to let our in house reps/tech be able to see someones warranty request via a log in of some kind.