Participant

Question

How do I get a refund for outdated DW CC extension?

Forum|Forum|9 years ago
March 16, 2017
5 replies
427 views

I have learned that the DWZone's "PHP Advanced Search" product that I purchased is too old and use outdated PHP. How do I go about getting a refund?

This topic has been closed for replies.

Preran

Legend

Interesting question. Can you please post here after you are done with contacting the support teams? I am not sure about the refund policy for third-party extensions hosted on Add-Ons.

While Ben is right in that Adobe probably gets a share of the profit, I think the refund is still done by the developer of the extension.

Thanks,

Preran

BenPleysier

Community Expert

I just read your other post. You purchased the product through Adobe, in that case I would also approach Adobe because they are also getting a slice of the pie.

Wappler is the DMXzone-made Dreamweaver replacement and includes the best of their powerful extensions, as well as much more!

Jon Fritz

Community Expert

Here's Adobe's official info on Add-On problems/purchases..

Adobe Add On Troubleshooting

Looks like there's an email address there specifically for add-on issues, though they don't specify how to go about getting a refund when you accidentally purchase an add-on that won't work with your version of the program.

John Waller

Community Expert

That's not an Adobe product.

Contact the vendor DWZone.

:: DwZone - Dreamweaver extensions :: Advanced Search for PHP pages

aaratia41288624Author

Participant

I contacted DW Zone, they said I have to get a refund from Adobe since I bought it from them. If anyone's used php advanced search with the latest version of DW, it would help to installation instructions

Preran

Legend

Hi Aaaratia,

Did you follow the documentation on their site?

:: DwZone - Dreamweaver extensions :: Advanced Search for PHP pages

Thanks,

Preran

BenPleysier

Community Expert

Get in touch with DMXZone

Wappler is the DMXzone-made Dreamweaver replacement and includes the best of their powerful extensions, as well as much more!

Jon Fritz

Community Expert

Are DWZone and DMXZone affiliated?

The extension maker was DWZone.

They purchased it from the Adobe Add-On site (according to the OPs other thread on the subject here: Trying to use add-on "PHP Advanced Search" from DWZone )

Brad Lawryk

Legend

https://forums.adobe.com/people/Jon+Fritz+II wrote
Are DWZone and DMXZone affiliated?

No, they are definitely not affiliated. DMXZone is very much a, if not THE, leader in extensions. No I am not affiliated with DMXZone. ;-)

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded