A

Anonymous

Answered

How to delete the Adobe ID

Forum|Forum|10 years ago
August 12, 2015
4 replies
12424 views

Hello,

i want to delete my Adobe ID / Account, because it's not needed anymore. How can i do that?

how to delete the adobe id

This topic has been closed for replies.

Correct answer

First Sign in to your Adobe Creative Cloud

Navigate to Menu > Choose Learn & Support

Click on Contact Support, It will navigate to support / help site for Creative Cloud

Now at ‘Choose Product’ dropdown navigate – scroll & click to required product in this case ‘Creative Cloud’

Now at sub category level with title ‘Tell us what you need help with…’ click on ‘Adobe ID and signing in’

Now click button bellow with title ‘Still need help? Contact us’

Now at Contact Options choose ‘Chat’, this will navigate to online chat page with your country specific Adobe Support Expert

Now chat with assigned support person & let her / him know that you want to delete your Adobe ID for good

Assigned Support Expert will ask you for your confirmation, Follow onscreen procedures if they asked you to do so

Hopefully your Adobe ID will get deleted for good

(Contact/Company information not allowed in the forums See Email signatures and personal information )

A

Anonymous

Adobe Creative Cloud - worst app ever

BenPleysier

Community Expert

sucheg54236922 wrote:
Adobe Creative Cloud - worst app ever

Totally agree! It is aimed at users that know what they are doing, thus stay clear if you don't belong to that category.

Wappler is the DMXzone-made Dreamweaver replacement and includes the best of their powerful extensions, as well as much more!

F

fulcoh74038014

Participant

The fun part when I want to contact support red triangle comes.

Adobe is for me a BIG None Done.

A

Anonymous

Correct answer

First Sign in to your Adobe Creative Cloud

Navigate to Menu > Choose Learn & Support

Click on Contact Support, It will navigate to support / help site for Creative Cloud

Now at ‘Choose Product’ dropdown navigate – scroll & click to required product in this case ‘Creative Cloud’

Now at sub category level with title ‘Tell us what you need help with…’ click on ‘Adobe ID and signing in’

Now click button bellow with title ‘Still need help? Contact us’

Now at Contact Options choose ‘Chat’, this will navigate to online chat page with your country specific Adobe Support Expert

Now chat with assigned support person & let her / him know that you want to delete your Adobe ID for good

Assigned Support Expert will ask you for your confirmation, Follow onscreen procedures if they asked you to do so

Hopefully your Adobe ID will get deleted for good

(Contact/Company information not allowed in the forums See Email signatures and personal information )

A

Anonymous

Hi, you need to delete for your adobe id account you contact customer service...

Preran

Community Manager

Hi Sabrina,

Contact Contact Customer Care and they will help you.

Thanks,

Preran

A

Anonymous

Hello Preran,

I already know the contact-form, but there seems to be a little problem. I can't choose any options (see attachment).

Kind regards,

Sabrina

Preran

Community Manager

Hi,

I guess those options are available only when there is an agent ready to attend on you. Can you try a different browser, or try at a different time?

Thanks,

Preran

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