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Participant
November 18, 2017
Answered

I quit CC but now can't open my previous CS6

  • November 18, 2017
  • 2 replies
  • 689 views

I had Dreamweaver CS6 before I subscribed to Creative Cloud, but now that I've canceled my CC subscription I can't open CS6.  It keeps trying to verify my CC subscription.

What can I do to open CS6 independently again?  I tried contacting customer service through the Adobe website, had 9 tabs open at one point and just kept running around in circles.

    This topic has been closed for replies.
    Correct answer Nancy OShea

    Thanks.  I was hoping it wouldn't come to that.  I've moved since I installed it, no idea where the box with the license number is after all these years.  Guess I'll just live with CS3.  It works.


    You can get the downloads below.

    Download Adobe Creative Suite 6 applications

    Log-in to your Adobe account.  If you registered CS6, your serial number should be there.

    Adobe ID

    2 replies

    tarfhAuthor
    Participant
    November 18, 2017

    I'm using Windows 10.  I go to Start > Dreamweaver CS6.  A popup appears and tries to validate my subscription to Dreamweaver CC and the only options I have are to just give up or renew my subscription

    Nancy OShea
    Community Expert
    Community Expert
    November 18, 2017

    Use the CC Cleaner tool below to wipe all traces of Adobe products off your system. 

    Reinstall Creative Suite 6.

    Use the Creative Cloud Cleaner Tool to solve installation problems

    Nancy O'Shea— Product User & Community Expert
    tarfhAuthor
    Participant
    November 19, 2017

    Thanks.  I was hoping it wouldn't come to that.  I've moved since I installed it, no idea where the box with the license number is after all these years.  Guess I'll just live with CS3.  It works.

    Community Manager
    November 18, 2017

    Hi,

    What error you are getting while opening Dreamweaver.

    Could you please post snapshots of it so that we could check the issue.

    Thanks