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Correct answer Preran

It is a Jive issue that we have reported previously. However, from what I know, they don't have this granular approach of terminating notifications after a certain period.

If my answer helped, even though it is not perfect, can you mark it as Correct?

Thanks,

Preran

1 reply

Preran
Community Manager
PreranCommunity Manager
Community Manager
March 8, 2018

Hi Birnou,

Can you try unfollowing the thread by clicking the Following link to the right? Let me know if you continue to face this issue.

Thanks,

Preran

B i r n o u
B i r n o uAuthor
Legend
March 8, 2018

Hello Preran,

Yep that's what I did, but why does Jing continue to send notification when a thread is inactive since many monts ?

thanks and have  apleasant day

birnou

WolfShade
WolfShade
Legend
March 8, 2018

I recently had an issue whereby I unfollowed a thread several times and kept getting notifications of new messages in that thread.  I finally had to resort to posting about it in the Adobe Forum forum, and they finally stopped appearing.  Yet another annoyance from the Jive platform.

I don't think that the "follow" stops after an extended chronological period; once in place, it stays unless/until it is unfollowed.

V/r,

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