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Known Participant
July 7, 2017
Answered

index.html.bak.bak

  • July 7, 2017
  • 1 reply
  • 11890 views

I have this issue that started a few days ago: my "index.html" page changes to "index.html.bak.bak" while on the server. I use Dreamweaver CS3 for this particular site, but I also have Dreamweaver 2017 (I prefer to use the CS3 version- been using it for years and can't let go

The changing of the index happens after I upload it to the server- usually about several hours later (even my computer is off- so can't imagine I'm "sleep typing"). I've been running this news site for years, and have my set way of updating it and uploading. Never had an issue until Monday. I then would delete this newly created "index.html.bak.bak" and replace it with my undamaged "index.html"

What appears on the homepage is the basic layout with images/graphic, but all in gibberish. The site is in Russian and none of the other pages deal with this issue on the site. I was using Windows Cyrillic encoding, but changed to Unicode. I don't know if this will fix it, but I would like to be prepared if/when it happens again. Could it possibly be a virus?

Thanks in advance for any help/suggestions!

    This topic has been closed for replies.
    Correct answer Nancy OShea

    The 404 screen says the service is provided by Hostgator


    Hostgator is the commercial web hosting company.  They own & manage the servers.

    I'm pretty sure they use only Linux/Apache servers.

    Have you contacted them about this problem?

    Nancy

    1 reply

    Nancy OShea
    Community Expert
    Community Expert
    July 7, 2017

    Is this occurring on the remote server or your local site folder?

    Nancy

    Nancy O'Shea— Product User & Community Expert
    Known Participant
    July 7, 2017

    It occurs on the remote server. The files on my computer are in perfect working condition.

    Nancy OShea
    Community Expert
    Community Expert
    July 7, 2017

    Contact your web hosting provider.  Either something is funny about your server or they are keeping backup files for some reason.

    Nancy O'Shea— Product User & Community Expert