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PaoloDellaB
Inspiring
August 3, 2020
Answered

Latest Windows 10 update deleted login credentials from all websites

  • August 3, 2020
  • 1 reply
  • 378 views

At the end of last week, Windows 10 Pro performed some updates which required repeated reboots of my PC.

This morning I switched it on and on executing Dreamweaver, my Adobe credentials were required to start the application.

After this, I found out that username and password have been removed from ALL my DW websites.

Are you informed about this issue?

In order to ricover them, is there a faster way instead of typing them all back again?

Thank you

    This topic has been closed for replies.
    Correct answer PaoloDellaB

    Hi again, the problem seems to be caused by two recent Windows 10 updates: KB4565503 and KB4565627.

    I have uninstalled them, rebooted, typed the requested login info, rebooted again and the problem does not appear anymore.

    I hope this can help other users.

    1 reply

    Nancy OShea
    Community Expert
    Community Expert
    August 3, 2020

    If site settings were previously synced to the cloud, you can import them.   Open your Preferences panel.  See screenshot.  Apply updates and restart Dreamweaver.

     

     

     

    Nancy O'Shea— Product User & Community Expert
    PaoloDellaB
    Inspiring
    August 4, 2020

    Hi Nancy, thanks for your suggestion.

    Unfortunately it did not work, although Setting To Sync items are all selected.

    PaoloDellaB
    PaoloDellaBAuthorCorrect answer
    Inspiring
    August 5, 2020

    Hi again, the problem seems to be caused by two recent Windows 10 updates: KB4565503 and KB4565627.

    I have uninstalled them, rebooted, typed the requested login info, rebooted again and the problem does not appear anymore.

    I hope this can help other users.