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N
nice_GleamB82B
Known Participant
April 30, 2018
Question

Mac KeyChain Problem [was: What the heck, Why]

  • April 30, 2018
  • 1 reply
  • 616 views

I updated to 2018 and now I cannot get into Dreamweaver as it asks for a darn keychain access login.

Wish for a representative of adobe to call, I have not paid the full creative cloud membership for all these years to not be able to access the tools I have paid for!

I am mad!

This topic has been closed for replies.

1 reply

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
April 30, 2018

That sounds like a prompt from your Mac OS.  Did you enter your  Mac login?

Nancy O'Shea— Product User & Community Expert
N
nice_GleamB82BAuthor
Known Participant
April 30, 2018

Yes I entered my Mac Login. I called support, adobe, and then I started Dreamweaver up again and it just went in, without asking for a keychain login.

I have had this issue before and had to spend a lot of time to get through the keychain login files with a customer rep.

hop this does not happen again when I after all these years end my subscription.!

BenPleysier
Community Expert
BenPleysierCommunity Expert
Community Expert
May 1, 2018

The Dreamweaver team are aware of the problem and are investigating a solution. See Re: Adobe Dreamweaver CC 2018 wants to use your confidential stored in " " in your keychain

Glad I'm on a Windows system

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