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Dave5E7C
Participant
Nov 4, 2020 8:37 PM UTC
Answered

manage sites

I designed 2 basic websites using Dreamweaver 8 a few years ago, haven't needed to change anything on the sites for quite a while - until now.

Can't remember the password to upload files on one of the sites - is there a secure way to change the password when you can't remember the current one?

Thanks in advance

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    osgood_Correct answer
    Legend
    Nov 4, 2020 10:23 PM UTC

    Unless you have access to the websites control panel, where you should be able create a new ftp user and password you will most probably have to approach your hosting provider to re-set the ftp details for you.

    3 replies

    Dave5E7C
    Dave5E7CAuthor
    Participant
    Nov 4, 2020 11:49 PM UTC

    All sorted now, thanks for your advice

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    Nancy OShea
    Community Expert
    Community Expert
    Nov 4, 2020 11:40 PM UTC

    Server ids & passwords are set on the server itself. Contact your web host. 

     

     

     

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    Nancy O'Shea— Product User & Community Expert
    osgood_Correct answer
    Legend
    Nov 4, 2020 10:23 PM UTC

    Unless you have access to the websites control panel, where you should be able create a new ftp user and password you will most probably have to approach your hosting provider to re-set the ftp details for you.

    Translate