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nyds0806
Known Participant
Jan 21, 2018 1:30 AM UTC
Answered

Menus.xml bug

Using a MacBook Air purchased 2014/15 (OS High Sierra 10.13.2)  Dreamweaver present this bug, and even following this dialogue box suggestion, the problem persists. Please advise of a sure fix ASAP.

Marshall Gisser

CEO, NYDesign.com

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c10032308Correct answer
Participant
Nov 7, 2019 9:39 AM UTC

For those having the same issue with the recent major update (DW 2020).
Here is what solved the problem for me (sorry for the translation, french apps) :

  • Open menus.xml with Notepad++
  • Hit keys Ctrl + F
  • Click Replace tab
  • Insert && in search
  • Insert && in Replace by
  • Hit Replace all button
  • Save the file

When i restarted DW, everything was fine.

 

23 replies

Inspiring
Jun 25, 2020 11:22 AM UTC

Merci merci merci, this worked for me!

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c10032308Correct answer
Participant
Nov 7, 2019 9:39 AM UTC

For those having the same issue with the recent major update (DW 2020).
Here is what solved the problem for me (sorry for the translation, french apps) :

  • Open menus.xml with Notepad++
  • Hit keys Ctrl + F
  • Click Replace tab
  • Insert && in search
  • Insert && in Replace by
  • Hit Replace all button
  • Save the file

When i restarted DW, everything was fine.

 

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Participating Frequently
Feb 20, 2018 6:29 AM UTC

I am having this exact problem. I followed the instructions in the menus.xml error message and that did not fix it. I also deinstalled the DW 2018 and installed 2 earlier versions. Both had the same error message. DW will not open and I'm a deadline. Please help!

iMac late 2012, processor 3.4 GHZ Intel Core i7 (just had a new hard drive installed) OSX el Capitan ver 10.11.6.

BTW-All of the other Adobe CC apps are opening and working (tho sadly I could not resurrect Fireworks due to an unresolved  javascript error).

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Nancy OShea
Community Expert
Community Expert
Feb 20, 2018 8:05 PM UTC

Did you run the CC Cleaner Tool before re-installing?

Use the Creative Cloud Cleaner Tool to solve installation problems

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Nancy O'Shea— Product User & Community Expert
Participating Frequently
Feb 20, 2018 8:59 PM UTC

Thank you I will try this tonight.

On Tue, Feb 20, 2018 at 12:05 PM, Nancy OShea <forums_noreply@adobe.com>

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Preran
Legend
Jan 23, 2018 2:56 PM UTC

If you still need help, I suggest getting in touch with Adobe Customer Care for assistance. Contact Customer Care

Thanks,

Preran

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Nancy OShea
Community Expert
Community Expert
Jan 21, 2018 2:01 AM UTC

Can you use a previous version of DW?  2017 or even 2015?

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Nancy O'Shea— Product User & Community Expert
nyds0806
nyds0806Author
Known Participant
Jan 21, 2018 2:24 AM UTC

I tried the previous 2017 version....same bug occurred.

Note: This occurs only on MacBook Air purchased 2014...not my 2011 (Spring) iMac Desktop running the same OS.

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John Waller
Community Expert
Community Expert
Jan 21, 2018 6:16 AM UTC

Note: This occurs only on MacBook Air purchased 2014...not my 2011 (Spring) iMac Desktop running the same OS.

Must admit I have not seen this bug.

I'm running DW CC 2018 on High Sierra 10.3.2 on a mid-2013 MacBook Air. Wonder if there's any difference compared to a 2014 model?

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