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SewerSleuth
Known Participant
Jun 19, 2021 8:19 PM UTC
Question

Mouse Fails When DreamWeaver is Running

I have a Mac Pro and fully up-to-date Dreamweaver with a Majic Mouse 1.

 

My mouse works just fine at all times on all applications until Dreamweaver is running.  As soon as Dreamweaver is running and I am focussed on the Dreamweaver application, it almost grinds to a a complete halt.  It freezes, stops moving, jumps randomly and is generaly almost wholly unusable.

 

I've tried a different non-Apple mouse and get the same result.

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    12 replies

    B i r n o u
    B i r n o u
    Legend
    Jun 20, 2021 4:12 AM UTC

    This behavior also occurs under Windows. There are dozens of different threads that report the same erratic behavior of Dreamweaver, which has major performance issues, hangs, freeze, etc... it happens in ways that are complicated to determine.


    It is known that some do not have this problem.


    Adobe has noticed it several times by taking control of my own machine, logs have been sent, crash reports galore... nothing has been done to find out, what was hapening under cover...


    precision... at the same time as these behaviors are noted, Sublime Text, Note Pad++, Ultra Edit... they on their side, function completely normally.

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      SewerSleuthAuthor
      Known Participant
      Jun 20, 2021 1:18 PM UTC

      I think I have found the issue...

       

      The problem disapears when I only have one server associated to the site.  It happens when I have 2 servers linked - remote and testing.  If I only have remote, then it's Ok.

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      Nancy OShea
      Community Expert
      Nancy OSheaCommunity Expert
      Community Expert
      Jun 20, 2021 5:47 PM UTC

      @SewerSleuth,

      I use a local testing server for PHP/MySQL development without any problems.

      • Win10, (version 2004 with latest updates)
      • DW CC 2021,
      • Wamp Server.

       

      Which local testing server do you have?

      Is testing server properly defined in DW with your local site folder residing inside the testing server's default web directory on your primary hard drive?

       

       

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      Nancy O'Shea— Product User & Community Expert
      Nancy OShea
      Community Expert
      Nancy OSheaCommunity Expert
      Community Expert
      Jun 20, 2021 12:51 AM UTC

      Which OS?

      Which version of DW?

       

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      Nancy O'Shea— Product User & Community Expert
      SewerSleuthAuthor
      Known Participant
      Jun 20, 2021 10:40 AM UTC

      macOS Big Sur 11.4

      DW 21.1

      I also suspect it is something to do with syncing.  I like this feature and I don't want to turn it off, but I'll give it a go and see what happens.

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      SewerSleuthAuthor
      Known Participant
      Jun 20, 2021 10:41 AM UTC

      Also, it's a 3.5 GHz 6-Core Mac Pro with 16GB RAM, so this is a pretty decent machine.

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      Nancy OShea
      Community Expert
      Nancy OSheaCommunity Expert
      Community Expert
      Jun 20, 2021 12:30 AM UTC

      Try connecting a different mouse and see if that helps.

      Turn off syncing in DW to see if that helps.

       

      Apple Magic Accessories help

      https://support.apple.com/en-us/HT204621

       

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      Nancy O'Shea— Product User & Community Expert
      SewerSleuthAuthor
      Known Participant
      Jun 20, 2021 11:36 AM UTC

      I checked out syncing, and it's not enabled.  I was getting confused in a different comment between syncing and automatic upload on save.  I have this enabled.

      I think it's better (but still not great) if I delete the testing server from my site configuration and just work with the remote server only.

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      Community Expert
      Ben MCommunity Expert
      Community Expert
      Jun 19, 2021 9:01 PM UTC

      You say they work fine until DW is running. What other app(s) are you running before you launch DW?  If you close those app(s), does DW behave normally, or is the mouse issue still noticeable?  If the mouse issue is still noticeable, can you try logging in via another user account on the computer (even a guest account) and see if the error can be reproduced there to rule out user profile corruption on the OS level?   

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      SewerSleuthAuthor
      Known Participant
      Jun 19, 2021 9:10 PM UTC

      Other apps are just boring things like Apple Mail, Safari etc.

       

      There is no problem when I am using those apps, only when using Dreamweaver and it is the in-focus app, and it happens even when Dreamweaver is the only app running on the machine.

       

      It almost seems like Dreamweaver is so busy doing 'something' in the background that it is grinding the general UI to a halt.

       

      I also use Photoshop and Illustrator quite often, and there are no problems with these apps.

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