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Participant
July 22, 2019
Answered

Moving Dreamweaver to another computer

  • July 22, 2019
  • 3 replies
  • 1233 views

HI, I bough Dreamweaver a while ago and installed it on my MacBook Pro.

Recently I had problems with the hard drive and ended up having it reformatted but that didn't work well. I am now going to buy a new Mac or PC and want to know how I will find out what Dreamweaver I bough and can I can I download it again onto a new machine.

Thanks in advance

Stephen

This topic has been closed for replies.
Correct answer Jon Fritz

To add to Nancy's post, since you mention possibly moving to a Windows machine from Mac, Creative Suite versions of the program are platform specific. If you had the Mac version, you won't be able to install it on a Windows machine unless you conduct a Platform Swap with Adobe. There are a lot of stipulations you have to meet in order to do it, so it may be better to stick with your current OS type on your new machine.

The Creative Cloud however is not platform specific. You get the same two installations but it doesn't matter Mac vs Windows, you can install it on either or both.

3 replies

Nancy OShea
Community Expert
Community Expert
July 22, 2019

Jon brings up a very good point.  Platform swaps are no longer available for CS6 and earlier versions because they are no longer sold or supported.

Exchange a product for a different language or platform version

 

Also 32-bit apps won't run on Catalina -- the latest Mac OS due out this fall.

https://appletoolbox.com/psa-macos-catalina-will-kill-your-32-bit-apps-heres-what-you-should-know/

Nancy O'Shea— Product User & Community Expert
Jon Fritz
Community Expert
Jon FritzCommunity ExpertCorrect answer
Community Expert
July 22, 2019

To add to Nancy's post, since you mention possibly moving to a Windows machine from Mac, Creative Suite versions of the program are platform specific. If you had the Mac version, you won't be able to install it on a Windows machine unless you conduct a Platform Swap with Adobe. There are a lot of stipulations you have to meet in order to do it, so it may be better to stick with your current OS type on your new machine.

The Creative Cloud however is not platform specific. You get the same two installations but it doesn't matter Mac vs Windows, you can install it on either or both.

Nancy OShea
Community Expert
Community Expert
July 22, 2019

Log-in to  your Adobe Account.  Hopefully you registered your software online in which case the product description and serial number should be listed in your account. 

Without a serial number, Adobe Customer Care agents cannot give you download links to legacy products.  Also keep in mind that older software is not certified to run on the latest operating systems.

Contact Customer Care

CS2 and earlier are no longer available for download.

Nancy O'Shea— Product User & Community Expert