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Participant
May 8, 2022
Question

My Computer is i7 -- yet it would not install with error code 21

  • May 8, 2022
  • 1 reply
  • 155 views

A am at a loss why it Dreamweaver Next ... would not install on my computer.

 

Regards

Dr Abbas Nanji

 

    This topic has been closed for replies.

    1 reply

    Nancy OShea
    Community Expert
    Community Expert
    May 8, 2022

    Make sure your computer meets the minimum CPU & GPU requirements. Most Creative Cloud apps work on:

    • Windows 10 versions 21H2, 21H1, 20H2, 2004, and 1909 (LTSB branches are not supported;)
    • macOS 12 (Monterey), macOS 11 (Big Sur), macOS 10.16 or 10.15 (Catalina).

    https://helpx.adobe.com/creative-cloud/system-requirements.html
    https://helpx.adobe.com/dreamweaver/system-requirements.html

     

    Error code 21: Payloads version is not supported by installed version of RIBS.

    Reinstall the latest version of Creative Cloud Desktop App.  Restart your computer.

     

     

    Nancy O'Shea— Product User & Community Expert