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stevenlash
Known Participant
Feb 28, 2022 11:51 AM UTC
Question

My Dreamweaver crashed sometime on my window laptop

Hello,

My name is Steven lash San Diego, I have been using dreamweaver for long time but somedays before it becomes crashed regulary. I dont know what is the exact problem.

 

Thanks,

Steven lash San Diego

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    4 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    Feb 28, 2022 6:11 PM UTC

    You don't say which version of DW or which OS you have.

     

    Current Creative Cloud apps work on:

    • Windows 10 versions 21H2, 21H1, 20H2, 2004, and 1909 (LTSB branches are not supported;)
    • macOS 12 (Monterey), macOS 11 (Big Sur), macOS 10.16 or 10.15 (Catalina).

    Make sure your computer meets the minimum CPU & GPU requirements.

    https://helpx.adobe.com/creative-cloud/system-requirements.html

    Also update your graphics drivers directly from the card mfg's website.   Faulty graphics can lead to crashes.

     

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    Nancy O'Shea— Product User & Community Expert
    stevenlashAuthor
    Known Participant
    Mar 1, 2022 10:44 AM UTC

    Thank you for sharing useful information.

    Thanks,

    Steven lash San Diego

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    Jon Fritz
    Community Expert
    Jon FritzCommunity Expert
    Community Expert
    Feb 28, 2022 4:18 PM UTC

    I would try restoring preferences to see if that clears it up for you.

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      stevenlashAuthor
      Known Participant
      Mar 1, 2022 10:43 AM UTC

      Thank for sharing information.I'll go through it.

      Thanks,

      Steven lash San Diego

       

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