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waltb95761665
waltb95761665
Participant
Feb 21, 2020 2:00 PM UTC
Answered

My Index.html has been corupted with Chinese wording when I trnsition my web site from https://

My index.html has been corupted with Chinese words when imspecting code the Chinese word is not visibile  untill I load it onto browser.  It also prevents my English content from being displayed.

 

 

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Jon Fritz
Jon FritzCorrect answer
Community Expert
Feb 21, 2020 2:06 PM UTC

If the words aren't in the text of your html file, the issue is very likely to be a virus or malware infection on either your computer or on your server. 

Do the words appear when the site is opened on a different machine/device?

If not, it would point to a local infection. If they do, it would point to the server.

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9 replies

waltb95761665
waltb95761665Author
Participant
Feb 25, 2020 8:56 PM UTC

Checking out the web page on my machine and through Dreamweaver it appears that the Chinese wording was on the Webhostingpad.com server.  I hired a mid level programer and was able to have the Chinese wording removed by overwriting it.  The staff at Webhostingpad.com was helpful but had no idea how the hacking came through and neather do I.  Thanks for the suggestions!

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Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
Feb 25, 2020 9:03 PM UTC
  • Did you scan your entire computer system for viruses and spyware yet?  
  • Did you change FTP log-in credentials on the server yet?
  • If this happens again, I would look for another web host.

 

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Nancy O'Shea— Product User & Community Expert
Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
Feb 23, 2020 8:18 PM UTC

Oppps, something is missing here.  The forum says this topic has 5 replies but only 3 are showing.

 

Yesterday, I merged the OP's duplicate post on the same topic with this one.  I also replied saying I had merged the two and asked about the OP's web hosting provider.  Since then, the merged discussions have become "unmerged" and my last reply is missing.   Very strange...

 

 

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Nancy O'Shea— Product User & Community Expert
Just Shoot Me
Just Shoot Me
Legend
Feb 24, 2020 2:30 AM UTC

That can happen is the other replies have been Marked As Spam. They are no longer visible but the thread they were posted to doesn't know that.

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Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
Feb 24, 2020 5:55 PM UTC

Why were they marked as spam?

 

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Nancy O'Shea— Product User & Community Expert
Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
Feb 21, 2020 11:02 PM UTC

No need for a duplicate topic.  I have merged this with your original post.

 

  • I don't see how this has anything to do with Dreamweaver.
  • Who is your web hosting provider? 
  • Have you contacted them yet?

 

 

 

 

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Nancy O'Shea— Product User & Community Expert
waltb95761665
waltb95761665Author
Participant
Feb 23, 2020 1:24 AM UTC

Yes they could not identify how their server is creating this and they are saying that my files are the issue.

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Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
Feb 21, 2020 6:53 PM UTC

What's the URL to your site?

Which browser are you using?

 

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Nancy O'Shea— Product User & Community Expert
Jon Fritz
Community Expert
Jon FritzCommunity ExpertCorrect answer
Community Expert
Feb 21, 2020 2:06 PM UTC

If the words aren't in the text of your html file, the issue is very likely to be a virus or malware infection on either your computer or on your server. 

Do the words appear when the site is opened on a different machine/device?

If not, it would point to a local infection. If they do, it would point to the server.

Translate
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