Skip to main content
A
avtecmedia
Participant
July 22, 2020
Question

New DW required login is totally unacceptable

  • July 22, 2020
  • 3 replies
  • 985 views

With the latest update to DW 20.2 we're now required to log in every time we open the software.

This is totally unacceptable. What is the point of owning desktop software if you have to log in every time?

 

I know Adobe is trying to prevent piracy, but at what cost to valid users?

 

      This topic has been closed for replies.

      3 replies

      Nancy OShea
      Community Expert
      Nancy OSheaCommunity Expert
      Community Expert
      July 23, 2020

      Strange.  I'm not prompted to log-in each time.  Something else must be going on.  Have you updated to the latest Creative Cloud desktop app?  See other solutions below.

      https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html

       

      Nancy O'Shea— Product User & Community Expert
      A
      avtecmediaAuthor
      Participant
      July 23, 2020

      The problem started after I updated to the latest Creative Cloud Desktop App.

      Nayan_Kankariya
      Community Manager
      Nayan_KankariyaCommunity Manager
      Community Manager
      July 23, 2020

      Hi,

       

      Thanks for writing to us and apologize for the inconvenience caused.

       

      Could you please provide the Operating System and Creative Cloud Desktop App version details where you encountering the issue so that we can provide the detailed steps. Meanwhile can you please try the below.

       

      Please ensure you have the latest version of the Creative Cloud desktop app installed.
      Refer: http://helpx.adobe.com/creative-cloud/release-note/cc-release-notes.html

       

      See if below provided solutions for having to sign in on every product launch resolves the issue.
      Refer: https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html

       

      Please let us know if the issue is resolved else we will debug the issue further.

       

      Thanks,
      Nayan
      Dreamweaver Team

      A
      avtecmediaAuthor
      Participant
      July 23, 2020

      Windows 10 with latest updates. Latest verson of Creative Cloud Desktop App.

      The problem started after I updated to the latest Creative Cloud Desktop App.

      Nayan_Kankariya
      Community Manager
      Nayan_KankariyaCommunity Manager
      Community Manager
      July 24, 2020

      Hi,

       

      Thanks for providing additional info. Please confirm if you could resolve the issue with the solutions mentioned in the below article.

       

      https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html

       

      Regards,

      Nayan

      Dreamweaver Team

      BenPleysier
      Community Expert
      BenPleysierCommunity Expert
      Community Expert
      July 23, 2020

      The only time that I have experienced this is when I have have used Dreamweaver on more than 2 machines.

      Wappler is the DMXzone-made Dreamweaver replacement and includes the best of their powerful extensions, as well as much more!
      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices