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Known Participant
May 10, 2019
Answered

Not able to upload from Dreamweaver 19.1 after keyhost change on WPEngine

  • May 10, 2019
  • 3 replies
  • 1006 views

I've been uploading to one of my clients sites hosted by WPEngine with no problem for some time. Recently, WPEngine did a host key change. So I removed my key in Terminal (I'm on Mac) and I can SFTP using Cyberduck but not Dreamweaver anymore. Instead, I get the following prompt:

Failed to Read the contents of XML Resource:

IDD_SSH_KEY_CHANGE_DIALOG

Contacted WPEngine support and they said it's Dreamweaver's fault (of course) and to use Filezilla or Cyberduck instead. I prefer Dreamweaver. So I want to keep using that but how do I eliminate this error?

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This topic has been closed for replies.
Correct answer HARSHIKA_VERMA

Hi there,

Sorry to hear you are having trouble connecting to SFTP in Dreamweaver. Thank you for choosing Dreamweaver, we will try our best to help you in fixing this error.

I would request you check this article: Unable to connect to SFTP in Dreamweaver for the error message you are getting and share the results with us.

Thanks,

Harshika

3 replies

ladobeugmAuthor
Known Participant
May 10, 2019

That link did the trick. Renamed the ssh_hosts file and now I'm connecting. Thank you!

BTW, I'm on 19.1. Dreamweaver 2019.

HARSHIKA_VERMA
Community Manager
Community Manager
May 13, 2019

That's so awesome to hear. Give us a shout if you need anything else.

Thanks,

Harshika

Nancy OShea
Community Expert
Community Expert
May 10, 2019

Which version of DW are you using?

Legacy versions cannot support the newer encryption ciphers.

Nancy O'Shea— Product User & Community Expert
HARSHIKA_VERMA
Community Manager
HARSHIKA_VERMACommunity ManagerCorrect answer
Community Manager
May 10, 2019

Hi there,

Sorry to hear you are having trouble connecting to SFTP in Dreamweaver. Thank you for choosing Dreamweaver, we will try our best to help you in fixing this error.

I would request you check this article: Unable to connect to SFTP in Dreamweaver for the error message you are getting and share the results with us.

Thanks,

Harshika