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7thheavengtr
Known Participant
July 26, 2018
Answered

Not launching

  • July 26, 2018
  • 3 replies
  • 669 views

Dreamweaver CC not launching.  Stuck on "installing files"  Trashed preference on a Mac, also uninstalled and reinstalled and still not working/launching. I wish GoLive was still available.. it was perfect for the type of sites I make.  Any suggestions?

    This topic has been closed for replies.
    Correct answer Kratika Agarwal

    Hi,

    Thanks for reporting.

    We are sorry that you are facing issues with Dreamweaver. What is the Dreamweaver versions you are using?

    Please try clearing Dreamweaver Preferences to see if it resolves the issue.

    Unusual behavior in Dreamweaver? Try restoring preferences.

    Please let us know if the issue is not resolved.

    Thanks

    Kratika

    3 replies

    Nancy OShea
    Community Expert
    Community Expert
    July 27, 2018

    Try using a different Mac user account.

    Nancy O'Shea— Product User & Community Expert
    Preran
    Community Manager
    Community Manager
    July 27, 2018

    Hi 7thheavengtr,

    Let us know if the above answer helped you, or if you need more assistance.

    If you still have issues, can you try uninstalling DW using the CC cleaner and then reinstalling it?

    Use the Creative Cloud Cleaner Tool to solve installation problems

    Thanks,

    Preran

    Kratika AgarwalCommunity ManagerCorrect answer
    Community Manager
    July 26, 2018

    Hi,

    Thanks for reporting.

    We are sorry that you are facing issues with Dreamweaver. What is the Dreamweaver versions you are using?

    Please try clearing Dreamweaver Preferences to see if it resolves the issue.

    Unusual behavior in Dreamweaver? Try restoring preferences.

    Please let us know if the issue is not resolved.

    Thanks

    Kratika