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A
Amritpal5FF8
Participant
August 4, 2021
Question

NOT WORKING

  • August 4, 2021
  • 2 replies
  • 128 views

Hi i tried to use dreamweaver at home using my school account and it doesn't let me. Any ideas what can i do?

    This topic has been closed for replies.

    2 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    August 4, 2021

    Did you contact your school's IT dept to confirm you have:

    a) access from home and

    b) a school log-in ID and password that is totally separate from your personal ID and password?

     

    1. Open CC Desktop App.
    2. Click your Avatar (top right image) > Preferences > General tab > Settings. Select "Always keep Creative Cloud up to date."
    3. Click on your Avatar again.
    4. Sign-out of Creative Cloud.
    5. Close all apps.
    6. Restart your computer.
    7. Open CC Desktop app.
    8. Click your Avatar.
    9. Sign-in with your school's ID and password.

     

    Nancy O'Shea— Product User & Community Expert
      O
      osgood_
      Legend
      August 4, 2021

      I don't know for sure but I think you can only use the one copy of Dreamweaver on 2 computers, so maybe your school has breached its capacity, unless it has special education arrangements.

       

      Maybe someone else will be able to provide you with better information.

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