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Known Participant
June 9, 2018
Question

open large files freezes

  • June 9, 2018
  • 1 reply
  • 1560 views

when opening large files it hangs, sometimes for ever, sometimes it opens eventually, mostly always i need to FORCE QUIT due to application not responding

could it be a memory issue on my machine? the spinning ball thing comes up sometimes, i have deleted all unnecessary files and folders and try not to open any other programs when working in DW

have used Recreate Site Cache to try to help, also Open New File helps and making sure the local site files folder is in order

but still, on my largest site with the most files and some very large ones, IT JUST FREEZES UP! however, when it does open eventually, i then close the file and it reopens again instantly, so its kind of like it found it and now it knows how to open it, but after restarting DW it loses it again!

would appreciate any tips!

DW 2018.2

mac osx high sierra

MacBook Pro (Retina, 15-inch, Late 2013)

2 GHz Intel Core i7

8 GB 1600 MHz DDR3

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1 reply

Nancy OShea
Community Expert
Community Expert
June 9, 2018

It's probably hanging while it creates the site cache.  Try disabling the Enable Cache option in your Site > Manage Sites panel.   See screenshot.

Nancy O'Shea— Product User & Community Expert
colbydosAuthor
Known Participant
June 9, 2018

did that Nancy but it still hangs for about 60 seconds before opening some files

some files open quickly, others never open, the files that take 60 secs the first time will then open immediately the second time

apprecite your help, thanks

Community Manager
June 11, 2018

Hi,

We are sorry that you are facing issues with Dreamweaver.

Could you please try clearing Dreamweaver Preferences Unusual behavior in Dreamweaver? Try restoring preferences.

Please let us know if your issue is resolved.

Thanks

Kratika