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donovanr33311650
Participant
August 6, 2017

Hi.

Please can you assist me.

I had to do an update on my laptop and since then my CS3 is asking to re-activate every time I open it.

However, when I click re-activate it says there is no internet connection.

What can I do to re-activate it?

Thanks

Donovan

BenPleysier
Community Expert
Community Expert
August 6, 2017

As the article, that Preran pointed to, says:

What are my options?

Provide your current CS3 or Acrobat 8 serial number for either of these options:

  • Upgrade to the latest and greatest! Take advantage of this special offer to upgrade to Creative Cloud (CS3 owners) or Acrobat DC (Acrobat 8 owners). Get the world’s best creative tools or PDF solution – including mobile applications, cloud-based storage, and free updates – at an amazingly low price.
  • Receive a new serial number and installer  Get a new serial number and installer so you can reinstall CS3 or Acrobat 8 applications successfully. These special versions do not require activation.

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gerardl41055758
Participant
August 11, 2017

This is the same old circular response everyone is getting.  I've done this 'suggested' fix 5 times and have the same results.   I was once an Adobe fan, but no longer.  They pull the plug on perfectly good software.  Shame on them.