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Hosun
Inspiring
December 14, 2019
Answered

php

  • December 14, 2019
  • 1 reply
  • 1486 views

Hi,

 

Clicking the top-right icon on my website (https://gihand.xyz), there is “Contact Me”-contact.php.

 

 

 

On “iPhone”, I filled in the fields on Chrome and Safari.

The “sent” message appeared.

But it didn’t come to my inbox.

It works with “gmail” only.

 

I checked it on “laptop” with Chrome and Edge.

Everything is fine.

 

I can’t find out the reason.

 

Hosun Kang

 

This topic has been closed for replies.
Correct answer osgood_

Hi,

 

Thank you very much for your reply.

 

I've just found out; 

- It's not about iPhone and laptop.

- When I put in gmail and hotmail, the form works. But not with yahoo mail.

 

Just curious.

I think it's not a serious problem.

 

Hosun Kang


Ok well its most likely that yahoo checks to see where the mail is coming from and treats it as spam and rejects it if you dont follow their designated approach.

 

Some also report having issues with gmail as well after they tightened up their spam procedure some years ago and is why l never bother much with these 3rd party email providers. Its always better to deploy your own dedicated email address/server.

 

Its obviously difficult if your host makes no provision for you to do so or you prefer to use one of these 3rd party suppliers.

1 reply

Nancy OShea
Community Expert
Community Expert
December 14, 2019

I don't understand what you're doing.  You've got a contact form below with a form action that goes to contact.php (same file)  Isn't that just an endless loop?   Ideally, your PHP and HTML code should be in the same document, yes? 

https://gihand.xyz/contact.php

 

Can you post the PHP code which we can't see?

 

 

Nancy O'Shea— Product User & Community Expert
Hosun
HosunAuthor
Inspiring
December 14, 2019

Hi,

 

Thank you for your reply.

 

Is this what you want?

https://determined-austin-b5c864.netlify.com/

 

My issue is; email addresses other than gmail don't work on Contact Form (on iPhone).

 

Hosun Kang

Legend
December 15, 2019

I can't see any reason why the iphone would handle the php form code any differently to your laptop. Maybe check to see if the email is going into your spam folder on iphone?