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DaniADV
DaniADV
Participant
November 18, 2017
Answered

Problem with cancellation

  • November 18, 2017
  • 2 replies
  • 262 views

Olá, bom dia. Gostaria que fosse disponibilizado em meu sistema, gerenciamento de compras, a opção de cancelamento, estou me sentindo inseguro, como se a empresa pretendesse IMPEDIR QUE EU CANCELE, se eu não ver em uma semana essa opção no meu sistema, vou cancelar de imediato. Agendei aqui, ligo e cancelo. O Consumidor ao menos aqui no Brasil tem que ter acesso a cancelamento de imediato a hora que desejar!

    This topic has been closed for replies.
    Correct answer Preran

    Unless you purchased Dreamweaver from a reseller, or a third-party site, the option to cancel must be available in your Accounts section.

    Learn about canceling your Adobe Creative Cloud plan subscription

    2 replies

    Preran
    Community Manager
    PreranCommunity ManagerCorrect answer
    Community Manager
    November 20, 2017

    Unless you purchased Dreamweaver from a reseller, or a third-party site, the option to cancel must be available in your Accounts section.

    Learn about canceling your Adobe Creative Cloud plan subscription

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    November 18, 2017

    This is a product user-to-user forum.  We cannot help you cancel your membership. 

    If you're on an annual plan, early cancellation could result in a penalty fee.   Be sure to read the TERMS carefully.

    Legal subscription terms | Adobe

    If you still wish to cancel, go to Online Chat and speak directly with an Adobe Customer Care agent.

    Contact Customer Care

    Nancy O'Shea— Product User & Community Expert
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