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Participant
June 8, 2020
Answered

Problem with CC desktop and installing 3rd party extensions

  • June 8, 2020
  • 2 replies
  • 617 views

I'm trying to install a Project VII extension for Dreamweaver. Project VII suggested the Anastasiy’s Extension Manager, informing me that it was also Adobe's recommended software for 3rd party extensions. I downloaded that but got this error at launch:

Cannot read installed extensions information. Please try and run Extension Manager as Administrator and make sure all installation files are in place.

I am logged into the Mac as admin and my existing Dreamweaver extensions are working.

OS: Mac 10.14.6 Mojave

All CC apps up to date, Dreamweaver 20.1

 

I had previously used PVII's extension manager. It gave a very similar error and is now discontinued for Macs.

 

It isn't the new PVII extension, I can't get to the point of installing it. Both installers throw errors at launch.

 

At Anastasiy’s suggestion I removed CC Desktop app and then re-installed it. I had to use AdobeCreativeCloudCleanerTool, the un-installer in the app folder wouldn't work. No diffference. I remove Anastasiy’s Extension Manager and re-downloaded it. No difference.

 

Disk utility and Onyx both say my hard drive is fine.

 

If I go to user>Library>Application Support>Adobe>Extension Manager CC>Logs there are what looks like a lot of errors. Bellow are some of the more recent.

 

Any ideas?

 

05/31/20 11:18:27:654 | [WARN] | | exchangeplugin | EMCL | | | | 26251 | Failed to get version from file path "/Applications/Adobe InDesign 2020"!
05/31/20 11:18:27:654 | [WARN] | | exchangeplugin | EMCL | | | | 26251 | Failed to get version from file path "/Applications/Adobe Photoshop CC 2019"!
05/31/20 11:18:27:654 | [WARN] | | exchangeplugin | EMCL | | | | 26251 | Failed to get version from file path "/Applications/Adobe Photoshop 2020"!
05/31/20 11:18:27:654 | [WARN] | | exchangeplugin | EMCL | | | | 26251 | Failed to get version from file path "/Applications/Adobe Premiere Pro 2020"!
05/31/20 11:18:46:359 | [WARN] | | exchangeplugin | EMCL | | | | 26774 | Failed to get version from file path "/Applications/Adobe Media Encoder 2020"!
05/31/20 11:18:46:359 | [WARN] | | exchangeplugin | EMCL | | | | 26774 | Failed to get version from file path "/Applications/Adobe Bridge 2020"!
05/31/20 11:18:46:359 | [WARN] | | exchangeplugin | EMCL | | | | 26774 | Failed to get version from file path "/Applications/Adobe Dreamweaver 2020"!
05/31/20 11:18:46:359 | [WARN] | | exchangeplugin | EMCL | | | | 26774 | Failed to get version from file path "/Applications/Adobe Illustrator 2020"!
05/31/20 11:18:46:359 | [WARN] | | exchangeplugin | EMCL | | | | 26774 | Failed to get version from file path "/Applications/Adobe InDesign 2020"!
05/31/20 11:18:46:359 | [WARN] | | exchangeplugin | EMCL | | | | 26774 | Failed to get version from file path "/Applications/Adobe Photoshop 2020"!
05/31/20 11:18:46:359 | [WARN] | | exchangeplugin | EMCL | | | | 26774 | Failed to get version from file path "/Applications/Adobe Premiere Pro 2020"!
06/02/20 09:39:18:174 | [WARN] | | exchangeplugin | EMCL | | | | 4390 | Failed to get version from file path "/Applications/Adobe Media Encoder 2020"!
06/02/20 09:39:18:175 | [WARN] | | exchangeplugin | EMCL | | | | 4390 | Failed to get version from file path "/Applications/Adobe Bridge 2020"!
06/02/20 09:39:18:175 | [WARN] | | exchangeplugin | EMCL | | | | 4390 | Failed to get version from file path "/Applications/Adobe Dreamweaver 2020"!
06/02/20 09:39:18:175 | [WARN] | | exchangeplugin | EMCL | | | | 4390 | Failed to get version from file path "/Applications/Adobe Illustrator 2020"!
06/02/20 09:39:18:176 | [WARN] | | exchangeplugin | EMCL | | | | 4390 | Failed to get version from file path "/Applications/Adobe InDesign 2020"!
06/02/20 09:39:18:177 | [WARN] | | exchangeplugin | EMCL | | | | 4390 | Failed to get version from file path "/Applications/Adobe Photoshop 2020"!
06/02/20 09:39:18:177 | [WARN] | | exchangeplugin | EMCL | | | | 4390 | Failed to get version from file path "/Applications/Adobe Premiere Pro 2020"!

 

This topic has been closed for replies.
Correct answer BenPleysier

Unfortunately, Adobe keeps messing around with extensions, the only thing that made Dreamweaver worthwhile.

 

To answer your question, have a look at https://www.dmxzone.com/go/22670/dmxzone-extension-manager-for-dreamweaver/  

2 replies

TomF2468Author
Participant
June 8, 2020

That (the DMZ installer) worked! It only shows the one extension it installed, not the ones I installed a year or so ago with the PVII installer, but it "did the job". Thanks!

BenPleysier
Community Expert
BenPleysierCommunity ExpertCorrect answer
Community Expert
June 8, 2020

Unfortunately, Adobe keeps messing around with extensions, the only thing that made Dreamweaver worthwhile.

 

To answer your question, have a look at https://www.dmxzone.com/go/22670/dmxzone-extension-manager-for-dreamweaver/  

Wappler is the DMXzone-made Dreamweaver replacement and includes the best of their powerful extensions, as well as much more!