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pziecina
pziecina
Legend
June 22, 2017
Answered

Problem with forum

Preran​

Since the weekend i have had problems with the forum loading very slowly, (sometimes not at all) showing different fonts, (sometimes browser default) and really strange layouts being show, often having so many errors that the browser tries to automatically reload.

After some network error checking, and developer console checks, i have traced the main problem to the typekit script. Unfortunatly to fix the typekit problem i would have to block all typekit scripts, (other sites using typekit ocassionally having similar problem), before de-bugging further.

Anyone else seeing these problems?

Note: I did not post this in the 'back room' due to the problems of page load, as it ocassionally freezes the browser.

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    pziecina
    pziecinaCorrect answer
    Legend
    June 29, 2017

    Thank you, Madison for the quick response.


    Preran​

    Just though i would let you know that the problem with typescript fonts not loading, appears to have been fixed some time late this afternoon, (u/k time).

    No more 10 minutes to log in and view a post

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    23 replies

    Preran
    Preran
    Legend
    June 22, 2017

    Hi Paula,

    I am not seeing these issues at my end and I haven't heard anything similar from my colleagues or other users. Can you try using a different browser and see if you are still running into issues? Or clearing your browser's cache?

    Thanks,

    Preran

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    pziecina
    pziecinaAuthor
    Legend
    June 22, 2017

    Hi Preran,

    I have used Firefox, Chrome, and Edge on PC, and on iOS Safari and Chrome, all with the same problem. Going to the Edge or Photoshop forums, i am seeing no problems.

    Out of interest i just tried on an old Android device, with the same problem in displaying the Dreamweaver forum pages.

    I will check further, if no one else is seeing any problems. From past experiance i do know that some networks slow or block cdn scripts if they have problems, (for whatever reason) with the publisher on a regional basis, so it could just be in my area.

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    Jon Fritz
    Community Expert
    Jon FritzCommunity Expert
    Community Expert
    June 22, 2017

    You can test the "network blocking" theory with your smartphone easily enough. Turn off wifi and force it to use your carrier network vs your broadband provider.

    I had an issue once with our company network that forced me to have an employee stand outside the window next to my desk with my cell phone (the building I'm in acts like a giant Faraday cage) so I could connect my desktop machine to the personal hotspot. It was hilarious, but it worked for the download I needed because the AT&T network wasn't running the same overzealous filter as my IT guys.

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