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Participant
Oct 9, 2019 5:20 PM UTC
Answered

Publishing project to on-line mode

Completed an overhaul of our existing website with DW. Trying to publish to remote server, but can't seem to see it. I get this message when I put in the site address "Forbidden. You don't have permission to access / on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Apache Server at www.newavenues.ca Port 80"

Can anyone steer me on the right path?

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    Jon Fritz
    Jon FritzCorrect answer
    Community Expert
    Oct 9, 2019 5:42 PM UTC

    You may be missing your server's root directory name from the path you're using.

    Sometimes / is enough, but depending on the server type and hosting company, you might need something like /webs, /htdocs or /public_html.

    Talk with your hosting company to verify your FTP credentials, port settings and the correct path of your site's root directory.

    3 replies

    Nancy OShea
    Community Expert
    Community Expert
    Oct 9, 2019 6:01 PM UTC

    Can you upload files with Filezilla FTP client?  

    https://filezilla-project.org/download.php?type=client

    FileZilla Client not only supports FTP, but also FTP over TLS (FTPS) and SFTP. It is open source software distributed free of charge under the terms of the GNU General Public License.

     

     

     

     

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    Nancy O'Shea— Product User & Community Expert
    Jon Fritz
    Community Expert
    Jon FritzCommunity ExpertCorrect answer
    Community Expert
    Oct 9, 2019 5:42 PM UTC

    You may be missing your server's root directory name from the path you're using.

    Sometimes / is enough, but depending on the server type and hosting company, you might need something like /webs, /htdocs or /public_html.

    Talk with your hosting company to verify your FTP credentials, port settings and the correct path of your site's root directory.

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    Participant
    Oct 9, 2019 7:04 PM UTC
    Thnak you. I added public.html to the site address in Manage sites and Poof! it seems to work. Chreck out New Avenues Linguistic Services.
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