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Scotty of Eden
Known Participant
September 17, 2021
Question

Re: FTP error - cannot connect to host GoDaddy [Branched from 2017 topic]

  • September 17, 2021
  • 3 replies
  • 346 views

Hi! Please clarify... so in Dreamweaver there is a section called FTP Adress (ftp.domain.com), and Web URL (http://ftp.domain.com/). Do I remove "ftp" from both or one? I've removed both individually and both and still get the same error. Thanks!

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3 replies

Jon Fritz
Community Expert
Jon FritzCommunity Expert
Community Expert
September 20, 2021

For the FTP Address field, DW wants either your site's FTP address or the IP address (the place your hosting company says you need to upload to), it depends on the server setup but either could do the trick.

For the Web URL field, DW wants your actual site's URL (the place I would go to see your content) not an FTP address.

    B
    Community Expert
    Ben MCommunity Expert
    Community Expert
    September 19, 2021

    What error are you getting when you try to connect?  Are you sure the port number is right?  From your screenshot you are showing a default port 21, which is not a secure transaction and some hosts may require other means to access FTP.  

      Nancy OShea
      Community Expert
      Nancy OSheaCommunity Expert
      Community Expert
      September 17, 2021

      I realize some hosts prefix their server's with FTP but I've NEVER needed it.  I always use either the server's IP number or the domain name that is connected to the server.  See screenshot.

       

       

      If unsure, contact your hosting provider for clarification about what to use.

       

      Nancy O'Shea— Product User & Community Expert
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