Skip to main content
L
lesliekirk
Participant
May 28, 2022
Question

Re: Library Sync Errror [Branched from 2017 topic]

  • May 28, 2022
  • 1 reply
  • 400 views

What about for a Mac running OS 10.12.6 with Dreamweaver v 19.2.1? Mine seems to be related to a Libraries sync error that I can't clear.

This topic has been closed for replies.

1 reply

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
May 28, 2022

Creative Cloud Libraries are a separate issue that has nothing to do with the old topic to which you posted.  I have moved your question to a new topic for you.

 

Please ensure that syncing is enabled in Creative Cloud Desktop App.

 

1. Open CC Desktop App.
2. Click your Avatar (top right image) > Preferences > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar again.
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid Creative Cloud ID and password.

 

Nancy O'Shea— Product User & Community Expert
L
lesliekirkAuthor
Participant
June 5, 2022

Thank you. Your suggestion is appreciated but did not solve my problem. I had already tried this more than once.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices