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rbrennan55
Participating Frequently
January 19, 2018
Answered

Refund for Dreamweaver Add-on

  • January 19, 2018
  • 2 replies
  • 1086 views

Hello,

I purchased and installed the PHP Upload and Resize from DwZone-It.  It doesn't work as advertised.  It is not very good actually.  How do I initiate a return and get something that works much better.

Thanks,

    This topic has been closed for replies.
    Correct answer Nancy OShea

    I saw the 30 day money back guarantee.  There are bugs in it. Before I retired I was a Senior Software tester (not a programmer hence why I chose to buy a simple plug-in to save time).  I tried different routes to accomplish the same things.  Some basic functionality didn't work.  A screen cap showing that parts of fields in forms were not being captured.   He wanted to debug it.  I purchased something that should have worked without having to do workarounds to modify or rebuild my stuff.  Their Youtube videos let me to believe that it would work with my stuff.  It doesn't


    This looks like it will do what you need.

    https://www.thewebhelp.com/php/scripts/image-upload-with-resize/

    2 replies

    Preran
    Community Manager
    PreranCommunity Manager
    Community Manager
    January 22, 2018

    I understand how the refund works for Adobe products, but I am not conversant with refund for Add ons. If you are running into issues with the refund, let me know and I will do my best. To send a private message, click my picture and use the Message button.

    Thanks,

    Preran

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    January 19, 2018

    Contact the 3rd party developer. 

    Nancy O'Shea— Product User & Community Expert
    R
    rbrennan55Author
    Participating Frequently
    January 19, 2018

    Hi Nancy,

    I did, now he is harnessing me to debug his stuff and wants links to debug.  He stated that he will not authorize a refund unless I help him.

    I have limited time to do my own job without having to do his.

    I sent him some screen caps to get him off my back.

    R
    rbrennan55Author
    Participating Frequently
    January 19, 2018

    And here is his reply when I told him to stop emailing me with wanting to send him my code:

    YOU DON'T WANT PAY FOR YOU BUY THIS IS THE REAL RESASON!!

    CONGRATULATION, GOOD MAN

    Adobe really should vet these companies better.  It is a $25 USD plug-in that I want a refund for.

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