Remote Server Connection Error [Topic edited for clarity]

I am receiving this error when I try to run a test to the server.

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Community Expert

Check with your hosting provider, are you using proper server credentials?

Consult this help article:

Are you using an OpenSSH .pem key file?

Can you connect to your server with free FileZilla S/FTP client?

Nancy O'Shea— Product User & Community Expert

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