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Participating Frequently
June 20, 2017
Answered

Remove creative cloud!

  • June 20, 2017
  • 1 reply
  • 385 views

I have a copy of CS4 on my computer. I used CC for a little while but cancelled my subscription and went back to cs4 so I don't have to keep paying money. I have uninstalled CC but now, whenever I try to open a file using Dreamweaver cs4, it wants to default to CC even though I have uninstalled it. For some reason, windows will not recognize cs4 at all. How can I break this connection? What do I need to do to get the creative cloud crap off my system. Right now, I feel like it's a virus.

    This topic has been closed for replies.
    Correct answer Preran

    The cleaner tool should help resolve the issue for you. If you still need help, let us know and we can move you to the Creative Cloud Download and install forum. Creative Cloud Download & Install

    Thanks,

    Preran

    1 reply

    Nancy OShea
    Community Expert
    Community Expert
    June 20, 2017

    Do you know how to associate default programs with file extensions on Windows?

    'Cuz that's what you need to do.

    http://www.thewindowsclub.com/change-file-associations-windows

    Nancy

    Nancy O'Shea— Product User & Community Expert
    Participating Frequently
    June 20, 2017

    Yes, I know how to do that. It's now working though. Every time I choose Dreamweaver cs4, it wants me to log into my old creative cloud account. it's going back to CC instead of staying with CS4

    Nancy OShea
    Community Expert
    Community Expert
    June 20, 2017

    Use the CC Cleaner tool below to remove residual CC files from your system including Creative Cloud Desktop App.

    http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

    Nancy O'Shea— Product User & Community Expert